Privacy Policy

Protecting your personal details on our website.

Holiday Exclusives

Last updated, 17 February 2026

1. Who We Are

Holiday Exclusives Ltd, company number 10383625, is a company registered in England and Wales. Our registered office is 167 to 169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

Holiday Exclusives Ltd operates the website www.holidayexclusives.com. In this policy, we refer to Holiday Exclusives Ltd as we, us or our.

For the purposes of UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, we are the data controller of your personal data unless otherwise stated.

2. How We Accept This Policy

By using our website, creating an account, or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this policy, you should not use our website or services.

3. The Personal Data We Collect

We may collect and process the following types of personal data.

Information You Provide To Us

When you register, sign up for membership, enter a promotion, or contact us, we may collect:

• Name
• Email address
• Telephone number
• Postal address
• Date of birth
• Payment information
• Any other information you choose to provide

If you contact us by email, phone or through our website, we may keep a record of that correspondence.

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address
• Device type
• Operating system
• Browser type
• Pages viewed
• Time and date of visits
• Referring website

This information is collected through cookies and similar technologies.

Information From Third Parties

We may receive personal data about you from:

• Marketing partners
• Social media platforms where you engage with our promotions
• Credit reference agencies and fraud prevention agencies
• Publicly available sources

We only receive such information where it is lawful to do so.

4. How We Use Your Personal Data

We process your personal data for the following purposes:

• To create and manage your membership account
• To provide products, offers and services
• To communicate with you about your account or enquiries
• To send you marketing communications where permitted by law
• To personalise offers and improve our website
• To conduct analytics, research and customer profiling
• To prevent fraud and protect our business
• To comply with legal and regulatory obligations

We only process your personal data where we have a lawful basis to do so, including:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate interests, provided these are not overridden by your rights
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5. Marketing Communications

If you sign up with your email address, we may send you information about travel offers, member benefits and promotions.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us at [email protected]

We will not send you marketing communications where you have opted out.

6. Sharing Your Personal Data

We do not sell your personal data.

We may share your personal data with:

• Service providers who support our business operations
• Payment processors
• IT and hosting providers
• Marketing and advertising partners
• Credit reference and fraud prevention agencies
• Professional advisers
• Regulatory or law enforcement bodies where required

All third parties are required to respect the security of your personal data and to process it in accordance with the law.

If our business is sold or transferred, personal data may be transferred as part of that transaction.

7. International Transfers

Some of our service providers may be located outside the United Kingdom. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as approved contractual clauses or transfers to countries deemed to provide adequate protection.

8. Cookies And Advertising Technologies

We use cookies and similar technologies to:

• Enable core website functionality
• Improve performance
• Remember your preferences
• Deliver relevant advertising
• Measure marketing effectiveness

We may work with advertising partners and platforms including Facebook, Instagram, LinkedIn and Microsoft Bing. These partners may use cookies or similar technologies to provide targeted advertising.

You can manage cookies through your browser settings. For more information about cookies and how to control them, you can visit:

• www.allaboutcookies.org
• www.youronlinechoices.eu

9. Credit Reference And Fraud Prevention

Where necessary and with appropriate consent, we may carry out credit checks and fraud prevention checks using licensed credit reference and fraud prevention agencies.

These agencies may keep a record of the search. Information may be shared to assist with credit decisions, fraud prevention and debt recovery.

If you provide false or inaccurate information and fraud is suspected, this may be recorded and shared with relevant organisations.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

This includes encryption of payment information using secure technology and internal procedures designed to prevent unauthorised access.

You are responsible for keeping your account credentials confidential and for logging out of shared devices.

While we take reasonable steps to protect your information, transmission over the internet is not completely secure and we cannot guarantee absolute security.

11. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

Retention periods vary depending on the type of data and the purpose for processing.

12. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data in certain circumstances
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time where processing is based on consent

To exercise your rights, contact [email protected].

You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data protection rights have been breached.

13. Links To Other Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites. You should review their privacy policies before providing personal data.

14. Changes To This Policy

We may update this Privacy Policy from time to time. The most current version will always be published on our website with the updated date.

We encourage you to review this page regularly.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Data Protection Officer
Holiday Exclusives Ltd
167 to 169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom

Email, [email protected]